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 1-888-8 PUEBLO (1-888-878-3256)         |
| About Us This page will tell you everything you want to know about FCIC. |
| For years, consumers have written to
Pueblo, Colorado 81009 for timely, practical information they trust.
Now you can get this great information in the format that best suits
your needs -- in print, over the phone or online. The Federal
Citizen Information Center provides the answer to questions about
the Federal government and everyday consumer issues whether citizens
visit online, call or write.
Learn more about Pueblo, Colorado "A City of Excellence". |
| What is the Federal
Citizen Information Center?
For more than 35 years, the Federal Citizen Information Center (FCIC) has been a trusted one-stop source for answers to questions about consumer problems and government services. Consumers can get the information they need in four ways: by calling toll-free 1 (800) FED-INFO, through printed publications, through various social media channels like Facebook and Twitter or through information posted on FCIC's family of websites: www.USA.gov Can't find what you're looking for? Just e-mail us! |
Pueblo.gsa.gov At www.pueblo.gsa.gov , consumers can read, print out, or save the current Consumer Information Catalog and the all of the publications listed in it. Hundreds of publications, the latest product recalls and scams, updates of consumer news from various Federal agencies, and a calendar of consumer- related events are also available. The public can also sign up for our FEDINFO e-newsletter. The e-newsletter delivers updates on the newest publications and information available from FCIC straight to consumers' inboxes. |
| Consumer Information
Catalog
The Consumer Information Catalog is published four times a year and contains descriptive listings of free or low-cost Federal publications. The publications are also available online at www.pueblo.gsa.gov. Topics include health, Federal benefits, money management, housing, employment, small business, education, food and nutrition, cars, travel, consumer protection and more. The Catalog is available through schools, libraries, consumer groups, Federal offices with large numbers of visitors, Congressional offices and in response to individual requests. If you would like a free copy of the Consumer Information Catalog, write to Catalog, Pueblo, Colorado 81009, or call 1-888-8PUEBLO (that's 1-888-878-3256). You can also order a Catalog online at FCIC's web site: www.pueblo.gsa.gov. Groups and individuals who wish to receive free copies of the Consumer Information Catalog each quarter may enter their name and address to the FCIC Subscription List. |
Information Development The Federal Citizen Information Center is focused on answering citizens' questions about the Federal government and everyday consumer issues. FCIC watches emerging consumer issues and topics and regularly reviews new information coming from Federal agencies and consumer organizations. Whether it's new information to be posted on FCIC's websites or publications to be listed in the Consumer Information Catalog, criteria include timeliness, clarity, cost, and relevance to consumers' everyday needs. When new issues need to be addressed, or earlier information updated, FCIC works with the appropriate Federal agency to develop and provide new publications and to make sure that web resources are up-to-date. Publication suggestions from consumers are also welcomed and appreciated. See the FCIC fact sheet Services for Agencies for more details. |
| Cooperative Publishing
Although the majority of publications listed in the Consumer Information Catalog are developed by Federal agencies alone, some are produced jointly by government and private industry. FCIC's criteria for cooperative publications provide that the publication must:
See the FCIC fact sheet Industry and Government: Publishing Together for more details. |
Delivering Information through the Media The Federal Citizen Information Center works with the media to highlight consumer information in articles and feature stories. FCIC develops unique press releases for specific consumer topics and tailors the media mailing list for each release to target appropriate media outlets. The releases are available in hard copy and in electronic form via FCIC's Media E-mail List and online press room. Each year, the Federal Citizen Information Center produces public service advertising for television, radio and print media. The TV and radio spots are available in 60, 30, 20, 15, and 10 second lengths. The TV spots are available on DVD, DVC-Pro and Beta SP tapes. The radio spots are available on CDs. The print ads come in different sizes. FCIC can satisfy any special printing or electronic requirements for print ads. |
Resources in Spanish For many Americans, English is their second language--which can make everyday tasks more complicated. FCIC offers a wealth of information in Spanish through www.GobiernoUSA.gov, the official Spanish-language portal for the U.S. government. It pull together all of the U.S. government's Spanish-language Web sitesand makes them easily accesible to the public in one central location. Users can find information on immigration, health, education, employment, how to start a business and much more. Citizens can also e-mail their questions about government and receive responses in Spanish. |
| For More Information
If you are interested in obtaining additional information, please e-mail FCIC directly or call (202) 501-1794. |
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| Important Notices - Site Map | ||
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| This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. E-mail us your comments or questions. |
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